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Revocation instruction for consumers | BioPraep

A right of revocation does not exist with contracts for the supply of goods, which are not prefabricated and for whose production an individual selection or determination by the consumer is relevant or which are clearly cut to the personal needs of the consumer.

To other goods applies:

Right of revocation
You have the right to cancel this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods. In order to exercise your right of withdrawal, you must contact us at

BioPräp, Biologische Handelsgesellschaft mbH
Industriestraße 30
49082 Osnabrück
Tel: 0541/500 389-0
Fax: 0541/500 389-18
[email protected]

inform us by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of the revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different method of delivery than the low-cost standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us, BioPräp, Biologische Präparate Handelsgesellschaft mbH, Industriestrasse 30, 49082 Osnabrück, Germany, immediately and in any case within fourteen days at the latest from the day you inform us of the cancellation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period.

You bear the direct costs of returning the goods. You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
End of the revocation instruction

Sample revocation form

To the
BioPräp, Biologische Handelsgesellschaft mbH
Industrial road 30
49082 Osnabrück
[email protected]

I/we hereby revoke the contract concluded by me/us for the purchase of the following services (name of the goods, order number and price, if applicable):




Service ordered on: ____________________________ (Datum)

Service received on: ____________________________ (Datum)

Name and address of the consumer: __________________________________________________________________________________________________________________________________________________

____________ ____________________________

Date, signature of customer (only with written revocation)